Prices below are in GBP, exclude VAT, and are list prices at the time of writing. The Billing page in your workspace (Settings → Workspace → Billing) always shows the prices and quote that apply to you, and prices may change.
How prices are quoted
Every price has two forms:- Annual basis — the monthly equivalent when you commit for a year. You are charged twelve times this amount for the year.
- Monthly — month-to-month, at 1.25× the annual-basis price.
Seats
Each person who uses Hive needs a seat. Pick a seat tier per person — you can mix tiers in one workspace.- Minimum of 5 seats per workspace.
- Self-serve up to 1,000 seats. Beyond that, see Enterprise and rollups.
- Credits pay for AI model use — chat, agents and workflow steps. Each seat’s credits refill every month.
Bring your own key (BYOK)
If your organisation already pays an AI provider, you can fund seats with your own model key instead of Hive credits. A BYOK seat costs the seat price minus its included credits:
BYOK supports OpenAI and Anthropic keys. One organisation-wide key is used, shown in Billing as “key ending ····” and its last four characters. Model usage on a BYOK seat is billed by your provider under your agreement with them. See AI and models.
Volume discounts
One flat discount applies to every seat once the workspace reaches a volume bracket:Top-ups and member requests
When a seat’s credits run low:- Top-ups add £25 of credit at a time, at cost.
- Admins decide whether members can top up themselves. Members can also request a seat upgrade or more credit; admins approve these under Pending member requests.
- Chat keeps working. If a member’s credits run out, a chat falls back to an included efficient model rather than failing.
Layers for automated work
Seats cover people using Hive. Layers cover the work Hive does on its own — workflow runs, agent runs and multi-step processes. Layers never include AI credits; model use always draws on seat credits.Execution
Execution is measured in runs per month across the workspace.
Hive warns you from 75% of the allowance. When the allowance is used up, new agent and workflow runs pause until it resets; runs already in progress are not cancelled. The workflow builder’s Pulse meter shows usage against your allowance.
Orchestration
Orchestration is measured in processes per month and requires an Execution tier.Vertical Packs
A Vertical Pack is an expert pre-built agent library for a specific industry: £245 per pack per month on the annual basis. Packs include no credits of their own.Enterprise and rollups
Two options are sales-assisted rather than self-serve:- Rollups & PE — for groups operating several entities, such as private-equity portfolios and accounting-firm rollups. From £3,950 per group per month on the annual basis, with entity discounts of 10% for 7–15 entities and 15% for 16 or more.
- Enterprise — for 1,000 seats or more, or when you need contract terms. Enterprise contracts run on an annual term, billed monthly on Net-30 invoices, with pricing agreed with Hive.
Changing your plan
Owners and Admins configure seats and layers on the Billing page. Hive prices the configuration first, shows you the quote, and only then applies it.- Upgrades take effect immediately and are prorated.
- Downgrades are applied through the billing cycle rather than immediately; the quote shows when a change takes effect.
- Removing a member releases their seat at the next monthly reset; nothing is refunded part-way through a cycle.
Only Owners and Admins can see commercial and payment details. Other members see “Commercial and payment data is restricted to workspace owners and admins.”
Frequently asked
What counts as a run?
What counts as a run?
Production runs of workflows and agents — started by a schedule, a form, a person or another agent — count against your Execution allowance. The Pulse meter in Workflows and the Billing page show your current usage.
Can different people have different seat tiers?
Can different people have different seat tiers?
Yes. Choose Basic for occasional users and Pro or Max for heavy users of agents and workflows.
How often do credits refill?
How often do credits refill?
Seat credits refill at each monthly reset. The Billing page shows each seat pool’s remaining balance.
Is there a free trial?
Is there a free trial?
Yes — 14 days, with no card required. See Trial and payments.
Related
Trial and payments
Trials, checkout, invoices and failed payments.
AI and models
Which providers power Hive and how BYOK works.
Team and workspace
Adding and removing seat holders.
Runs and errors
What each workflow run does.