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This guide takes you from sign-up to your first cited answer and your first signal. It takes about fifteen minutes, plus however long your first tool takes to sync.
New workspaces start a 14-day trial with £5 of model credit for each active member. No card is needed. See Trial and payments.

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Before you start

  • You need a work email address.
  • To connect a tool, you need an account in that tool with permission to authorise apps. For some tools (for example Microsoft 365 or Sage 200) that means an administrator role on the tool’s side.
  • The person who creates the workspace becomes its Owner.

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1. Sign up and create your workspace

1

Open Hive

Go to app.get-hive.ai and choose Sign up. Sign in with the method your workspace allows.
2

Create or join a workspace

A workspace is your company’s private space in Hive. If a colleague invited you, accept the invite and you land in their workspace. Otherwise create a new one from the workspace menu: Switch workspace → New workspace.
3

Personalise Hive

Owners and admins see a short setup: Welcome, then Website — enter your company website so Hive can seed the Business Brain with public facts and recommend connectors — then a five-stop guided tour. Details in Set up your workspace.

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2. Connect your first tool

1

Open Integrations

Choose Integrations in the sidebar, then Add integration.
2

Pick a tool and authorise

Choose a tool — a good first choice is the one where work most often slips: your inbox (Gmail or Outlook), your accounting system (Xero, QuickBooks) or your CRM (HubSpot). Sign in and approve access in the provider’s own window.
3

Let it sync

Hive runs a first sync straight away, then keeps reading on its regular cycle. The account starts on Read: Hive can search and summarise, and nothing leaves Hive.
Connect one tool well before connecting ten. You will learn faster what Hive raises and how to tune it. See Connect an app.

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3. Ask your first question

Choose New chat in the sidebar (or open app.get-hive.ai — Ask Hive is the home screen) and ask something only your tools can answer:
  • “Which invoices are more than 30 days overdue?”
  • “Summarise the last month of emails with our biggest client.”
  • “Which deals have not moved stage in two weeks?”
Hive answers with citations you can open. If a connected tool could not be reached, the answer says so: Live sources were not checked. See Ask Hive.

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4. Review your first signal

Open Signals. Hive checks connected tools on an hourly loop; an admin can start a run at once with Run loop now. Each signal shows what Hive found, why it matters and a proposed next step.
  • Act on this asks Hive to prepare a plan and come back to you.
  • Snooze hides it for a while — it comes back.
  • Dismiss asks why, and Hive changes what it raises next.
An empty feed is not an all-clear. The Coverage tab shows what Hive is actually watching for each tool. See Triage signals and Coverage.

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5. Approve your first action

When Hive proposes an action — a reminder email, a CRM update — it shows What happens next, the message it would send, and the risk and evidence. Choose Approve & run now, Decide later or Do not run. Nothing runs until you approve it, and every action leaves a receipt in the audit log. See Review and approve.

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6. Invite your team

Hive gets more useful with more of the people who do the work. Owners and admins open Settings → Members → Invite people, enter an email and choose an access level. See Team and workspace and Roles and permissions.

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What next

Key concepts

The vocabulary behind signals, approvals and autonomy.

Build a workflow

Turn a repeating process into a tested, versioned workflow.

Create an agent

Configure a specialised agent for one job.

Safety and control

Decide what Hive may do on its own.