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This page covers everything an owner or admin does in a new workspace: sign-up, the trial, onboarding, invitations and the first connections. If you just want the fastest path, follow the Quickstart.

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Sign up

Hive uses a hosted sign-in on its own domain. Go to app.get-hive.ai, choose Sign up, and use a sign-in method your organisation allows. After signing in you come back to Hive’s home screen, Ask Hive.

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Create your workspace

A workspace is your company’s private space in Hive: its members, connections, Brain, signals, workflows and billing. Data never crosses between workspaces.
  • If a colleague invited you, accepting the invite puts you straight into their workspace.
  • To create a new workspace, open the workspace menu and choose Switch workspace → New workspace.
  • The person who creates the workspace becomes its Owner.
You can belong to more than one workspace and switch between them from the workspace menu.
If you see Waiting for an administrator, your membership needs to be reviewed before you can sign in. Your access to this workspace has ended means an administrator removed you. Ask a workspace owner or admin in either case.

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Your 14-day trial

Every new workspace starts a 14-day trial:
  • £5 of model credit for each active member, pooled for the workspace.
  • No card required, and nothing is created in the payment system during the trial.
  • The trial cannot be restarted or extended by re-creating it.
When the trial ends, Hive shows Your trial has ended. Your data is kept; owners and admins subscribe from Billing to restore access. Members without billing rights are asked to contact an admin. See Trial and payments and Billing and plans.

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Onboarding

Owners and admins see a short first-run setup the first time they open a new workspace.
1

Welcome

Welcome to Hive explains what Hive will set up: a tour of every core module, useful context built from your public website, and personalised connector recommendations. Choose Personalize Hive.
2

Website

Answer What is your primary company website? Hive researches it to understand your company, seed low-trust context in the Business Brain, and recommend the connectors most relevant to you. Research continues in the background while you tour. Choose Start guided tour.
3

Guided tour

A five-stop tour on real product pages, with Back, Next and Finish tour:
  1. Ask Hive — ask questions across your connected business systems.
  2. Business Brain — see what Hive knows about your business.
  3. Signals — catch risks and opportunities before anyone asks.
  4. Channels — choose where Hive communicates with your team.
  5. Connectors — connect the systems that make Hive useful.
Website findings start as untrusted context. They help Hive understand your business, but they are weighted below facts from your own systems and never authorise anything on their own. See Business Brain.

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Invite your team

Only Owners and Admins can invite people.
1

Open Members

Choose Invite users in the workspace menu, or go to Settings → Members.
2

Invite people

Choose Invite people, enter a work email (for example name@company.com) and pick an Access level.
3

Track invitations

Invited people show as invited until they accept, then active.
Pick the least access each person needs. You cannot invite someone at a role higher than your own. See Roles and permissions.

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Connect your first tools

Open Integrations → Add integration and connect the tools where work most often slips. Personal accounts need the provider enabled for the workspace first — when an admin connects a provider, it is enabled for everyone. Every account starts on Read. See Connect an app and Accounts and autonomy. If your team works in Slack or Microsoft Teams, an admin can also install Hive there so people can ask questions from chat. See Slack and Teams.

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The Get Started checklist

Everyone has a Get Started checklist under Settings → Account → Get Started. Tasks are grouped by area — Set-up workspace (logo, company description, inviting colleagues and more), then Chat, Agents, Integrations, Skills, Scheduled tasks, Library, Projects, the Prompt Library and Workflows — and many of them earn points. Below them, Initial workspace setup records whether Hive has your company website and whether the guided tour is finished. Admins can turn the checklist on or off under Settings → Workspace → User onboarding.

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Set your guardrails

Before you give Hive any autonomy, owners and admins should review Settings → Products → Governance (the Policy & autonomy page): the per-action autonomy ladder, money guardrails and the kill switch. Hive starts cautious; you decide when it may do more. See Safety and control.

Team and workspace

Manage members, removal and seats.

Workspace settings

Everything under Settings, section by section.

Navigate Hive

Sidebar, menus and search.

Security overview

How Hive protects your workspace.