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Channels let your team ask Hive questions where they already talk. Mention @Hive in a channel or send it a direct message in Slack or Microsoft Teams, and Hive answers in the thread using what it knows about your business. Open Integrations → Channels: “Ask Hive from Slack or Microsoft Teams. Signals and approvals stay in Hive.”

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What channels do — and don’t

Channels are conversation only. Anyone in the installed Slack workspace or Teams tenant can ask Hive a question, and answers run with read-only, answer-only access. Signals, approvals and actions stay inside the Hive app, where roles and audit apply.
Channels are different from the Slack and Microsoft Teams connectors, which let Hive read messages and, with approval, post. See Email and calendar.

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Supported platforms

Each Slack workspace or Teams tenant can be connected to exactly one Hive workspace. Only Owners and Admins can install or disconnect a channel.

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Install in Slack

1

Start the install

In Integrations → Channels, choose Slack and start the install.
2

Approve in Slack

Slack shows the permissions Hive’s bot requests. Approve them for your workspace.
3

Invite and ask

Invite @Hive to a channel, or open a DM with it, and ask a question.
The bot requests these Slack scopes: Hive does not request chat:write.public, so it cannot post to channels it has not been invited to. Bot tokens are encrypted in Hive’s vault.

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Install in Microsoft Teams

1

Start the install

In Integrations → Channels, choose Microsoft Teams and start the install. You sign in with Microsoft and grant consent for your tenant.
2

Check your Microsoft role

The person installing must hold one of these Microsoft Entra roles: Global Administrator, Privileged Role Administrator, Cloud Application Administrator or Application Administrator. Teams Administrator alone is not enough.
3

Add the app in Teams

Install the Hive app from Teams so people can find it, then @mention it or send it a chat.
Hive requests only openid and profile at sign-in and no resource-specific permissions. Organization.Read.All is optional and only used to show your tenant’s name.

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Statuses

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Disconnect

Disconnect the installation from Integrations → Channels. For Teams, this revokes Hive’s installation, but the app and consent on the Microsoft side stay until a Microsoft administrator removes them.

Ask Hive

What Hive can answer.

Roles and permissions

Who can manage channels.