Every action is prepared by Hive and waits for human approval. Hive will never turn a
request for a draft into a sent email.
Email signals
For Gmail and Outlook, Hive runs two built-in mail detectors:- Awaiting reply — the last message in a thread came from someone else, and you have not answered.
- Went quiet — you have followed up (written into the thread at least twice since their last message) and the other person has not replied for at least three days.
Gmail
Connect: OAuth. Hive reads: your profile, labels, and inbox, unread and search results as message metadata and snippets. Actions with approval: send, create a draft, change labels, trash and untrash.Outlook
Connect: OAuth (Microsoft Graph mail and calendar). Hive reads: your profile, mail folders, messages, calendars, calendar view, free/busy and people lookup. Hive’s Outlook source tracks calendar events — start and end, time zones, all-day, cancellations and subject. Actions with approval: send, reply, forward, create a draft, move, mark as read and delete a message; create, update, cancel or delete a meeting; create a calendar.Google Calendar
Connect: OAuth. Hive reads: upcoming events and single events on your primary calendar, your list of calendars, and free/busy for the people you name. Actions with approval: create, update, delete and move meetings; create and delete calendars.Slack (connector)
Connect: OAuth. Hive reads: conversations, channel history, message search (if your Slack plan and the granted access allow it) and identity. Hive tracks channel metadata — name, created, archived, private and externally shared. Actions with approval: post a message, reply in a thread, update or delete a message, add a reaction.Microsoft Teams (connector)
Connect: OAuth. Hive reads: teams, channels, chats and messages, and chat metadata. Actions with approval: send a channel message, reply, send a chat message, create a channel.The Slack and Teams connectors let Hive read and, with approval, post. They are separate
from the Slack and Teams channels, which let your team ask Hive questions by @mention or
DM. See Slack and Teams.
Ideas
- The Email Keeper workflow template reads new Outlook mail every hour, flags anything unusual for a human and drafts the rest of the replies.
- “Which clients have I not replied to this week?”
- “Find a free hour with the finance team next Tuesday and draft the invite.”
Related
Triage signals
Act on, snooze or dismiss.
Accounting and client services
How client-facing firms use Hive.