This list describes the product’s architecture today and may change as Hive grows. For a formal list of subprocessors or a data processing agreement, contact us.
Where your data lives
Hive’s core application and database run in Frankfurt, Germany:
The web app is served by Vercel’s global edge network; these docs are hosted by Mintlify.
Service providers
The tools you connect — your CRM, accounting system, mailbox and so on — are your own providers. Hive reads from them under the access you grant.
How it fits together
See How Hive works for the full request and job flow.Security of the platform
- Encrypted in transit. The API only accepts HTTPS.
- Signed internal traffic. Jobs between Hive’s components and webhooks from its providers are signature-verified.
- Always-on API. At least one API machine is always running, and background jobs are retried at least once if they fail.
- Isolation. Workspace data is separated by row-level security in the database as well as in application code.
Frequently asked
Is my data stored in the EU?
Is my data stored in the EU?
Hive’s database and application servers run in Frankfurt, Germany, and product analytics are processed in the EU. Some providers — for example AI model providers, the connector platform and the tools you connect yourself — may process data in other regions under their own terms. See AI and models.
Does Hive copy all my data out of my tools?
Does Hive copy all my data out of my tools?
No. Hive reads what it needs to detect signals and answer questions, and leaves your systems of record where they are. Connections start read-only, and you choose what each account may do. See Accounts and autonomy.
Who holds the tokens for my connected tools?
Who holds the tokens for my connected tools?
For managed OAuth connectors, the connector platform (Nango) stores provider tokens and makes calls on Hive’s behalf; Hive stores only a reference to the connection. Secrets Hive holds itself — MCP bearer tokens, webhook signing secrets and model keys — are encrypted per workspace.
Can Hive be deployed in my own cloud?
Can Hive be deployed in my own cloud?
Hive is offered as a hosted service today. If you have specific hosting requirements, talk to us.
Do you have a list of subprocessors?
Do you have a list of subprocessors?
The table above lists the providers Hive’s architecture relies on. For a formal subprocessor list or a data processing agreement, contact us.
Related
Security overview
Controls inside the product.
Data protection
Retention and deletion.
AI and models
AI providers in detail.
How Hive works
Architecture for technical readers.