The problems Hive solves
- Overdue invoices go unchased because nobody owns the list every morning.
- Failed payments in Stripe retry silently until the subscription lapses.
- Disputes sit waiting for a response while the evidence deadline approaches.
- Reminders are inconsistent: the tone, timing and follow-up depend on who happens to send them.
- Leadership has no single view of cash at risk across tools.
What Hive catches
Each signal shows the amount at risk, the customer, the invoice and a link back to the source record. Hive raises a signal only when the evidence holds up. A single spike in a metric doesn’t fire, and repeat detections update the existing signal instead of creating a new one.
The Stripe and Xero invoice-collection detectors are switched on per workspace. When a Xero invoice detector is first switched on, it opens one item per invoice that is currently authorised and unpaid, so expect a burst at the start. Ask support to switch them on.
Approve the chase, don’t write it
When a signal needs action, choose Act on this. Hive prepares a plan: for example, a reminder email in your tone, addressed to the contact on the invoice. The review panel shows:- What happens next: the exact steps, and which ones wait for you.
- Proposed message: the email that will be sent.
- Risk and evidence: why Hive is asking first, the predicted blast radius, and what happens if you do nothing.
Automate the routine chase
The Fee Reminder template runs every morning at 06:00: Each outgoing email passes the approval gate, so you can start with every reminder waiting for review, and loosen that only as trust builds. You can also add a Condition step to skip clients on hold, or a Wait step to space out follow-ups. See Workflow templates and Workflow steps.Ask Hive about cash
Ask questions across your connected tools and get answers with citations:- Which invoices over £5,000 are more than 30 days overdue in Xero?
- Show me this month’s failed Stripe payments and which customers they belong to.
- Summarise our profit and loss for last quarter and flag anything unusual.
- Which clients have I chased twice without a reply?
Guardrails finance teams care about
- Spend caps. Set a per-action cap and a daily cap on money actions in Policy & autonomy. The defaults are £5,000 per action and £25,000 per day.
- Role limits. Operators can approve lower-risk actions. Refunds and other B4 actions route to Admins and Owners.
- Kill switch. Halts every autonomous action and approval, company-wide, instantly.
- Audit log. Every action records who approved it, the evidence, and before-and-after state. Reversible actions can be undone.
Connectors for finance
Finance and payments integrations
Stripe, Xero, QuickBooks, FreeAgent, Sage and more: what each reads and writes.
Email and calendar
Gmail and Outlook, for sending chases and tracking replies.
Related
Accounting and client services
For accountancy firms chasing fees across many clients.
Triage signals
Act on, snooze or dismiss a signal.
See your overdue invoices in Hive
Connect Xero or Stripe read-only and see what needs chasing. The 14-day trial needs no card.